Complete the claim form(s) and sign where indicated
If more than one person received care, you’ll need to complete a claim form for each person.
If the claim involves a person who is a minor, the policyholder or legal guardian must sign the form.
Attach all original, detailed invoices
Include any additional relevant documents from the service provider, such as medical reports and lab results.
Photocopies, facsimiles, and photographs are not accepted. You must send the original documents.
Invoices for medical care must show the diagnosis and treatment.
Valid proof of payment may include a credit card statement or proof of a deposited cheque, and the currency in which the service was paid must be shown. In the absence of a bank or credit card statement, a receipt may be accepted.
Make copies of all submitted documents for your files, as they will not be returned
